nogo88 Frequently Asked Questions

nogo88 requires a valid government-issued photo ID to complete KYC verification. Accepted documents include a National Identity Card (NID), passport, or driving licence issued by Bangladesh authorities. You may also be asked to submit a selfie holding the document. Verification is typically completed within 24 hours of submission.

Yes — you must be at least 18 years old to register and play on nogo88. Age verification is mandatory for all accounts, and any account found to belong to a player under 18 will be permanently closed with all funds returned to the original payment source. nogo88 takes its 18+ policy seriously and applies it without exception.

No — nogo88 strictly allows one account per player. Duplicate accounts are detected automatically and will result in both accounts being suspended. If you have lost access to your existing account, contact support at [email protected] to recover it rather than registering again.

Use the "Forgot Password" link on the nogo88 login page. Enter the mobile number or email address linked to your account, and you will receive a secure reset link or OTP within a few minutes. If you no longer have access to that number or email, contact nogo88 support with your account details and a copy of your ID for manual verification.

To deposit via bKash on nogo88, log in, go to the Deposit section, and select bKash as your payment method. A nogo88 merchant number will be displayed — send your deposit amount to that number using your bKash app (Send Money or Payment), then enter the transaction ID back into the deposit form and confirm. Deposits are credited to your nogo88 balance within minutes.

Nagad deposits on nogo88 are processed almost instantly — typically within 1 to 5 minutes of the transaction being confirmed on the Nagad side. During peak hours such as BPL or IPL match days, processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact support with your Nagad transaction reference.

The minimum deposit on nogo88 is ৳200 for all supported payment methods, including bKash, Nagad, Rocket, and Upay. Bank transfer deposits via BRAC Bank, City Bank, Islami Bank, or Dutch-Bangla Bank have a minimum of ৳500. There is no maximum deposit cap for standard verified accounts.

The minimum withdrawal on nogo88 is ৳500 for mobile banking methods (bKash, Nagad, Rocket, Upay). For bank transfers to accounts at BRAC Bank, City Bank, Islami Bank, Sonali Bank, or Dutch-Bangla Bank, the minimum is ৳1,000. Your withdrawal account must be verified and match the name on your nogo88 profile.

nogo88 processes withdrawal requests within 1 to 24 hours on business days. Mobile banking withdrawals via bKash and Nagad are usually completed within 1 to 3 hours. Bank transfer withdrawals may take up to 1 working day depending on the receiving bank. Withdrawals submitted during weekends or public holidays in Bangladesh are processed on the next business day.

nogo88 does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — such as bKash or Nagad — may apply their own standard transaction charges as per their published fee schedules. nogo88 has no control over third-party provider fees and recommends checking your mobile banking app for current rate information.

Yes — nogo88 offers a comprehensive cricket betting market covering the Bangladesh Premier League (BPL), IPL, T20 World Cup, ICC tournaments, and bilateral series featuring the Bangladesh Tigers. You can bet on match winners, top batsmen, total runs, wickets, and dozens of in-play markets. Odds are updated in real time throughout every match.

nogo88 hosts hundreds of slot titles from leading game providers including Pragmatic Play, PG Soft, JILI, and Microgaming. Popular titles include Fortune Tiger, Fortune Tree, Gates of Olympus, Sweet Bonanza, and many more. All slots are available on desktop and mobile browsers without any app download required.

Yes — the nogo88 live casino powered by Evolution and Ezugi runs fully on mobile browsers, including Chrome and Safari on Android and iOS devices. No app download is needed. Live dealer tables for Baccarat, Roulette, Blackjack, Dragon Tiger, and Teen Patti are available 24 hours a day, with real-time streaming in high definition.

All games on nogo88 use certified Random Number Generator (RNG) technology supplied by the respective game studios — Pragmatic Play, PG Soft, JILI, Spribe, and others. These providers are independently audited for fairness by recognised testing laboratories. nogo88 itself is a fair play certified platform and does not alter the RTP or outcome logic of any third-party game.

Return to Player (RTP) varies by game title. Most Pragmatic Play and PG Soft slots on nogo88 carry an RTP of between 96% and 97%, which is competitive with global industry standards. The RTP for each game is published by the provider and can usually be found in the game's information or help panel. Higher RTP means a lower house edge over the long term.

nogo88 offers a welcome bonus to new players on their first deposit. Bonus amounts and match percentages are updated seasonally — especially around major cricket events like the BPL and IPL — so check the Promotions section of your nogo88 account for the current offer. All welcome bonuses are subject to wagering requirements before winnings can be withdrawn.

Wagering requirements on nogo88 bonuses typically range from 20x to 35x the bonus amount, depending on the specific promotion. For example, a ৳1,000 bonus with a 25x wagering requirement means you must wager ৳25,000 in eligible games before any bonus-derived winnings can be withdrawn. Slots generally contribute 100% toward wagering; live casino games may contribute at a lower rate. Full terms are listed on each promotion's detail page.

Yes — nogo88 runs a tiered loyalty programme that rewards regular players with points on every eligible wager. Points accumulate across cricket betting, slots, and live casino games, and can be redeemed for bonus credits or free spins. Higher tiers unlock benefits such as faster withdrawal processing, personal account managers, and exclusive seasonal promotions tied to BPL and IPL seasons.

Yes — nogo88 periodically offers free spins as part of welcome packages, reload bonuses, and game-specific promotions from providers like Pragmatic Play and PG Soft. Free spins are credited to your account automatically and are usually valid for a limited time — typically 7 days from issue. Any winnings from free spins are subject to wagering requirements before withdrawal.

nogo88 is a safe and reliable platform protected by 256-bit SSL encryption across all pages, including login, deposit, and withdrawal screens. Player data and financial transactions are secured in line with international data protection standards. The platform uses verified payment integrations with bKash, Nagad, and major Bangladeshi banks, and all game content comes from reputable, independently audited studios.

nogo88 does not sell or share your personal information with third parties for marketing purposes. All data collected during registration and KYC is stored on secure, encrypted servers and used solely for account management, payment processing, and fraud prevention. For full details on how your data is handled, refer to the nogo88 Privacy Policy at nogo88.win/privacy-policy.

nogo88 provides a full suite of player protection tools including deposit limits (daily, weekly, monthly), session time limits, loss limits, reality check pop-ups, time-out periods (24 hours to 30 days), and permanent self-exclusion. All tools can be activated instantly by contacting support at [email protected]. Protective measures take effect immediately and cannot be reversed during the agreed period.

To self-exclude from nogo88, contact the support team at [email protected] and request self-exclusion, specifying your preferred duration: 6 months, 1 year, 3 years, or permanent. Your account will be suspended immediately, all marketing communications will stop, and your remaining balance will be returned to your verified payment method. Self-exclusion cannot be reversed before the chosen period ends.

nogo88 customer support is available 24 hours a day, 7 days a week — including Bangladesh public holidays. The primary contact channel is email at [email protected]. The support team is fluent in both English and Bengali and can assist with account queries, payment issues, technical problems, and responsible gaming requests. Urgent responsible gaming requests are prioritised above all other queries.